TERMS & CONDITIONS

The terms and conditions apply to the use of the lacunasports.co.uk website, whether as a guest or a registered user. Use of our site includes accessing, browsing, placing an order, or registering as a user. By using the site, you are agreeing to accept these terms and conditions (The Conditions). These terms and conditions may be updated from time to time and you should check this page regularly to take notice of any changes that have been made.

INFORMATION ABOUT US

www.lacunasports.co.uk is a site operated by Lacuna Sports Ltd (“We”). We are registered in England and Wales under company number 12334229 and our registered office is at 1 Hurlingham Gardens, London SW6 3PL, which is our main trading address.

GENERAL INFORMATION

  • Your contract for purchases made through Lacuna Sports Ltd and you undertake that all goods ordered by you are for your own private and domestic use only and are not being bought by you for resale.
  • If you are under eighteen, you may only use this site with the agreement of, and under the supervision of, a parent or guardian.
  • You warrant that all details you provide to Lacuna Sports Ltd for the purpose of ordering or purchasing goods are true, accurate, current and complete.
  • You agree that e-mail can be used as a long-distance means of communication.
  • It is a crime to use a false name or a known invalid credit or debit card to order. Anyone caught deliberately entering an incorrect or fictitious order will be prosecuted to the fullest extent of the law.
  • Lacuna Sports Ltd reserve the right to end our agreement with you and to suspend or terminate your access to the
    site immediately and without notice.

Your Account and Password

If you choose, or are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.
We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use.
If you know or suspect that anyone other than you knows your user identification code or password, please promptly notify us at enquiries@lacunasports.co.uk.

Intellectual property rights

We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
You may print off one copy, and may download extracts, of any page(s) from our site for your personal use and you may draw the attention of others within your organisation to content posted on our site.
You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged.
You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us or our licensors.
If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

ORDERING

  • When placing an order, you agree that any and all information given is accurate and complete.
  • All orders are subject to acceptance and product availability.
  • Availability information for products is listed on each individual product description.
  • All prices listed on lacunasports.co.uk are correct at the time of entering the information, however, we reserve the right to change prices of any product at any time.
  • No contract for the sale of any product will exist between you and Lacuna Sports Ltd until we accept your order by dispatching the product to you.
  • If your order has not been accepted, you will receive an email from us telling you the reasons why.

DELIVERY & RETURNS

Please see additional information contained within our ‘Delivery & Returns’ page which forms an additional part of these ‘Terms & Conditions of Sale”.

PAYMENT

  •  Lacuna Sports Ltd accepts most major credit/debit cards.
  • All credit and debit cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to authorise payment to us, we will not be liable for any delay or non-delivery.

Contract Cancellation

  • You can cancel this contract if you so wish, provided that you exercise your right to do so within seven working days after the day on which you receive the products.
  • If you wish to cancel your order, please follow the procedure set out in our Returns procedure.

PRIVACY

  • Lacuna Sports Ltd will not pass on your e-mail details or any personal details or any details relating to credit or debit cards to any third party.
    We will never ask for personal details via email. If you receive an unsolicited email asking you for your lacunasports.co.uk log in details, please contact us immediately at enquiries@lacunasports.co.uk.
    Please see additional information contained within our ‘Privacy & Cookies’ policy which forms an additional part of these ‘Terms & Conditions of Sale”.

LIABILITY

  • We do not accept liability (except as set out below) for any errors and/or omissions contained in our website and reserve the right to change information, prices, specifications and descriptions of listed goods, products and services at any time and without notice.
  • If an error is discovered in the price of the goods that you have ordered, we will inform you as soon as possible. We shall be under no obligation to fulfil an order for a product that was advertised at an incorrect price. You will be advised of the correct price of the subject product. You may re-order it if you wish. If you have already paid for the goods in the circumstances described in this clause, we shall refund the full amount within 30 days of the date of order. Should you choose to re-order at the correct price, a separate transaction will be posted to your payment card.
  • In the unlikely event that you receive goods which were not what you ordered or which are damaged or defective, or are of a different quantity to that stated on your order form, we shall make good any shortage or non-delivery, replace or repair any damaged or defective goods, or refund to you the amount you paid for the goods in question provided that you notify us of the problem in writing at enquiries@lacunasports.co.uk within 10 working days of delivery of the goods and you return the goods to us, unless we inform you that return is not necessary. This provision does not affect your statutory rights.
  • We have taken every measure to provide accurate product images for each product for sale on the site. However, due to a number of different factors such as Internet browsers, monitor colour contrasts etc, we cannot be held responsible or liable for any differences in colour between the image and the actual product.
  • The products sold on lacunasports.co.uk are provided for private domestic and consumer use only. Accordingly, we do not accept liability for any indirect loss, consequential loss, loss of data, loss of income or profit, loss of damage to property and/or loss from claims of third parties arising out of the use of the site.
  • We have taken every measure to prevent Internet fraud and ensure any data collected from you is stored as securely and safely as possible. However, we cannot be held liable in the extremely unlikely event of a breach in our secure computer servers.
  • We shall have no liability to you for any delay in the delivery of products ordered or any other matters to the extent that the delay is due to any event outside our reasonable control, including but not limited to Acts of God, war, flood, fire, labour disputes, strikes, lock-outs, riots, civil commotion, malicious damage, explosion, governmental actions and any other similar events.
  • We make no warranty that the website will meet your requirements or will be uninterrupted, timely or error-free, that defects will be corrected, or that the site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy and reliability of the website. We will not be responsible or liable to you for any loss of content or material uploaded or transmitted through the website.
  • To the fullest extent permissible under applicable law, we disclaim any and all warranties of any kind, whether express or implied, in relation to the products. This does not affect your statutory rights as a consumer, nor does it affect your Contract Cancellation Rights.

Copyright

All rights, including copyright, in the content of the lacunasports.co.uk web pages are owned or controlled by Lacuna Sports Ltd. In accessing lacunasports.co.uk web pages, you agree that you may only download the content for your own individual and non-commercial use. You are not permitted to copy, broadcast, download, store (in any medium), transmit, show or play in public, adapt or change in any way the content of the lacunasports.co.uk web pages for any other purpose whatsoever without the prior written permission of Lacuna Sports Ltd.

Third Party Information

We cannot be held responsible for material displayed on third party websites or any other written material. The only prices that apply for Lacuna Sports Ltd products are those stated on the lacunasports.co.uk web site.

Law

The Conditions shall be governed by and construed in accordance with the laws of England and you irrevocably submit to the exclusive jurisdiction of the courts of England and Wales. All contracts are concluded in English.

Discounts and promo codes

Only one promo code can be used per order. Lacuna Sports Ltd reserves the right to cancel any promotion or offer at any time.

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